Privacy Policy & SMS Terms
Text messaging, in short. By texting CLEAN (or any message) to (888) 888-8888, you agree to receive text messages from Bin Bliss about scheduling and service updates. Message and data rates may apply. Message frequency varies. Text HELP for help. Reply STOP at any time to opt out.
We never sell or share your mobile number or text opt-in consent with third parties or affiliates for marketing or promotional purposes.
Who we are
Bin Bliss provides trash bin cleaning and sanitizing for homes, HOAs and businesses in Contra Costa County, California. In this policy, “we” and “us” mean Bin Bliss.
Information we collect
- Contact details you give us, such as your name and mobile number.
- Service details such as your service address, number of bins, scent preference and scheduling notes.
- Message history between you and Bin Bliss.
- Basic website usage, such as which pages are viewed.
How we use it
We use your information only to respond to you, schedule and complete your cleaning, send service updates, handle billing and improve our service.
SMS messaging terms
- Program: Bin Bliss booking and service updates.
- How you opt in: by texting CLEAN or another message to (888) 888-8888.
- What we send: replies to your questions, requests for your address and bin details, appointment confirmations and service updates.
- Frequency: varies with your bookings.
- Cost: message and data rates may apply, according to your mobile plan.
- Help: text HELP to (888) 888-8888 or email [email@thebinbliss.com].
- Opt out: reply STOP at any time. You’ll get one message confirming you’ve been unsubscribed.
- Carriers are not liable for delayed or undelivered messages.
How we share information
We don’t sell your information. We share it only with service providers that help us run the business, such as our texting provider and payment processor, and only as needed to deliver our service. We may also disclose information if required by law.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
How long we keep it
We keep your information while you’re a customer and for a reasonable time afterward for records and billing, then delete it.
Your choices
You can ask us to see, correct or delete your information at any time by texting us or emailing [email@thebinbliss.com]. California residents have additional rights under the CCPA, including the right to know and delete personal information.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
Changes
If we update this policy, we’ll change the effective date above.
Contact
Bin Bliss, Contra Costa County, California
Text: (888) 888-8888
Email: [email@thebinbliss.com]